A key part of this is having maximum comprehensive support to enable service continuity for critical applications and end users with access to designated industry experts that monitor the network and resolve issues in designated timelines. When the inevitable happens, CSPs must have the right level of support to promptly identify the issue, resolve the outage quickly and implement processes to mitigate the risk of downtime again, while keeping costs as low as possible. While these events don’t occur every day, it’s the day-to-day downtime due to power outages, environmental factors, cyberattacks or even human error that-while unavoidable-is the most prevalent, and often the most frustrating and unforgiving, among end users. Amidst the destruction, network interruptions are virtually expected. Consider a catastrophic natural disaster that causes widespread, inescapable damage and disruption. Yet, it’s an unfortunate reality for which all communications service providers (CSPs) must prepare. View All Electronics & Accessories Deals.Energy, Climate Action & Sustainability. APEX Cloud Platform for Red Hat OpenShift.APEX Cloud Platform for Microsoft Azure.APEX Data Storage Services Backup Target.
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